COMPENSATION PROJECT : WATER SERVICE CONCERNS
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COMPENSATION CAMPAIGN : BRITISH WATER
Are you a resident, household, or business in the Thames Water service area who has experienced the detrimental impact of poor water quality, unreliable supply, sewage flooding, or unjust billing? We believe you may have suffered direct harm and financial losses due to alleged negligence, nuisance, breach of statutory duties, or unfair practices. Your experiences are not isolated incidents, but part of a wider pattern of systemic failures within the water sector. We are building a powerful collective claim to seek the compensation and restitution you deserve. Join our Compensation Project to stand together, strengthen our collective voice, and hold the perpetrators accountable for the direct losses you have incurred. Your participation is vital to secure justice and drive meaningful change in how essential water services are delivered and regulated. Contact us today to learn more about how you can become a part of this crucial effort
COCOO.uk is launching a compensation campaign for individuals, businesses, and communities across the UK who believe they have suffered harm due to persistent issues in the water sector, particularly concerning sewage discharges into rivers and coastal waters, and related operational or regulatory failures. Are you one of those affected?
Potential affected parties include residents whose health or property enjoyment has been impacted by water pollution, businesses in coastal or riverside areas (such as tourism operators, fishing enterprises, or watersports providers) that have suffered economic loss, and any member of the public whose ability to use and enjoy natural water environments has been diminished due to contamination or inadequate service provision by water companies
COMMON HARM
The common harm we are investigating arises from an alleged pattern of widespread and repeated pollution incidents, often involving illegal or excessive sewage discharges by water companies, coupled with a potential systemic failure of adequate investment in essential water and wastewater infrastructure. This situation is potentially exacerbated by insufficient enforcement and oversight by regulatory bodies such as Ofwat and the Environment Agency. This combination of factors leads to the degradation of our rivers and coastal waters, posing risks to public health, damaging local economies, and harming ecosystems
WHY THIS CAMPAIGN IS CRUCIAL
This campaign is necessary because, despite growing public awareness and documented evidence of these widespread problems – including critical reports from bodies like the National Audit Office and ongoing legal challenges against regulators – satisfactory and comprehensive solutions have not been forthcoming. Water companies have faced allegations of prioritising profits and shareholder dividends over crucial infrastructure investment, and there are concerns about the effectiveness and independence of the regulatory framework in holding these statutory monopolies to account. COCOO.uk is actively investigating these matters by engaging with water companies like Thames Water, and regulators including Ofwat and the Environment Agency, to push for transparency and accountability. We believe that by uniting affected parties, we can collectively seek redress for the damages suffered and press for meaningful change
ACTUAL AND POTENTIAL HARM
BENEFITS OF JOINING
- Free access a compensation mechanism.
- Express your concerns and provide evidence: You will have a platform to detail the damages suffered.
- Propose solutions: You will be able to contribute practical and legal ideas.
- Strengthen transparency and fair competition: You will support a constructive debate on the correct application of EU rules and the promotion of competitive markets.
- Restore trust: Your participation can be decisive in restoring the integrity of the competitive framework and the confidence of economic operators
- Join a community of potentially affected parties to facilitate compensation. Subscribing to a compensation campaign does not create an attorney-client relationship and does not commit you to any obligation, fee, or cost
ABOUT US
COCOO.uk is a British non-profit organisation dedicated to the promotion of fair competition, the protection of investors and consumers, and the safeguarding of the public interest. Our objective is collective redress on behalf of consumers and competitors to protect and promote their right to discipline responsible parties, both public and private. Oscar Moya LLedo is our Solicitor (the British equivalent of an “Abogado”) and plays a fundamental role in our mission to promote fair competition and protect the rights of consumers and businesses CASEFILES: 1 2
Campaign Phases:
PHASE 1: Identification of systematic deficiencies in compliance with legislation that protects consumers, competitors, and the public interest.
PHASE 2: Identification of potentially affected parties and uniting them through this platform. Most victims never receive compensation and never find out that they are victims entitled to compensation or restitution. This creates a significant imbalance in the justice system to the disadvantage of consumers and competitors. That is why we need to unite. United, we gain power to negotiate on equal terms.
PHASE 3: Negotiation of the payment of financial compensation or restitution to the affected parties
LEGAL NOTICE
Joining a Compensation Campaign does not create a lawyer-client relationship and does not commit you to any obligation, fee, or cost. The allegations set forth herein are subject to an ongoing investigation and have not been proven before a court of law, unless otherwise indicated. All information provided will be treated confidentially in accordance with data protection regulations. This document contains the opinions, beliefs, and allegations of COCOO.uk based on currently available information and presented in good faith. These statements are subject to further investigation and should not be construed as definitive facts unless so established in a legal proceeding. COCOO.uk is a charitable society, not a law firm. The statements set forth herein are based on current information and are subject to further investigation. The basis for collective action resides in the fact that multiple entities and/or individuals may have suffered similar economic harm as a result of common conduct, for example, the overcharge paid by consumers or businesses, or mismanagement by the public sector